MY late husband's old Mac Mini crashed during a power outage. I can't open his TB inbox.

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help. His OS is 10.13 and his TB is 115.18.0. He … (jàng ci lu gën a bari)

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

Open 7

Tbird was not working. Downloaded upgrade verbatim off of website. lost all files, contacts, archives, etc.

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please… (jàng ci lu gën a bari)

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat
Open 4

How can I put my e-mail folders in alphabetical order?

Any new e-mail folders that I add to Local Folders are no longer in alphabetical order. Please help. I would like to put them all in alphabetical order. Thunderbird vers… (jàng ci lu gën a bari)

Any new e-mail folders that I add to Local Folders are no longer in alphabetical order. Please help. I would like to put them all in alphabetical order. Thunderbird version 140.11esr

Open 3

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (jàng ci lu gën a bari)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 28 1 27

Why am I getting Error Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" .

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget … (jàng ci lu gën a bari)

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

[6/12/26, 10:49:22 PM GMT-4] Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

The sent message is deleted but I get Filter action Failed.

Open 3

Unusual opening of e-mail

I use Thunderbird on a PC. It has began to open evry e-mail I select as a pop-up window. This is unusual for me, and I do not want it. I just want to open the e-mail insi… (jàng ci lu gën a bari)

I use Thunderbird on a PC. It has began to open evry e-mail I select as a pop-up window. This is unusual for me, and I do not want it. I just want to open the e-mail inside those windows that already exist on the screen. It has been like that before. In settings I have selected to open e-mails in an "existing window" Is this korekt? Finally one more question: can I write in Danish here? It would be easyer for me to explain my problem in danish.

Open 6

why is adaptive spam NOT working

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and the… (jàng ci lu gën a bari)

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and they ARE in my address book!!!!!

There seems no way that I can stop the beast from misbehaving.

Open 1

Screen layout

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the s… (jàng ci lu gën a bari)

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the setting I need. I want the message preview pane to be on the bottom instead of on the right side of screen. I also need to know how to import my contacts from the old machine.

Open

How can I disable "Mark All Read"?

I NEVER want to mark all my email as read. How can I disable that functionality? I look forward to being able to also get rid of shortcuts that do not require ctrl, alt, … (jàng ci lu gën a bari)

I NEVER want to mark all my email as read. How can I disable that functionality? I look forward to being able to also get rid of shortcuts that do not require ctrl, alt, or shift.

Open

repeat delete not available

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2. When using LibreOffice, if I want to delete a number of contiguous characters, I put the cur… (jàng ci lu gën a bari)

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2.

When using LibreOffice, if I want to delete a number of contiguous characters, I put the cursor at the start of the characters I want to delete, press the delete key and hold it. Holding down the delete key means that delete works its way through all the characters I want to delete.

When using Thunderbird, if I want to delete a number of emails, pressing down and holding the delete key doesn't result in the deletion of a number of emails. Instead, I have to keep pressing delete again and again.

Is there some setting in Thunderbird that I can change that will result in delete automatically working its way through all the emails I want to delete?

Thanks,

Leslie

Open 2

Where can I find email settings like my ssl, protocaol, username, etc.?

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, S… (jàng ci lu gën a bari)

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Open 9 1

Disable Thunderbird Account Hub

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>G… (jàng ci lu gën a bari)

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

Open 2

Import Thunderbird address book from another computer

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer bu… (jàng ci lu gën a bari)

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer but cannot import the address book from my old computer. Please help. Thank you.

Open 1

as soon as i open anything in an email in thunderbird i get a new tab and it takes me out of my email account when i delete this opening

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have… (jàng ci lu gën a bari)

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have to delete the tab to get back to my remaining emails. I have changed nothing so I am confused as to why it has recently changed.

Open